Case Study: UK Hearing Care – 103 Dalton Avenue, Birchwood Park

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In advance of a move to new premises at 103 Dalton Avenue, UK Hearing Care contacted Roger Hannah & Co., to discuss operational requirements for their proposed Headquarters Building.

Initial considerations

We advised the client on the following:

  • Setting up and managing building service contracts
  • Compliance
  • Input into budget costs
  • Inspections
  • Overall costings

Pre-move date

Roger Hannah & Co were appointed to provide Facilities Management and in advance of planned move date, we sat down with the client and discussed their needs. This allowed us to look at the level of services that needed to be implemented, as well as potential costs.

Following an exercise to obtain competitive quotations, contracts were agreed in the following areas:

  • Cleaning – including window cleaning and waste disposal
  • Mechanical and electrical – including CCTV installation and monitoring
  • Security key holding

The services were instructed to commence on completion of the office fit out and to coincide with the date that UK Hearing moved into the property.


Our instruction includes monitoring and managing the performance of the supplier partners and regular inspection of the building, to ensure that standards are maintained and compliance obligations are successfully met. This allows our client to focus on their core business, whilst we deal with the property matters on their behalf. 

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